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Returns

We guarantee the authenticity and condition of every item we sell. If you are not completely satisfied with your purchase, you may return it within 30 days of the date of purchasing for a prompt refund.*

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

To request return label for your item to our service center at info@secretboxnewyork.com

Shipping & Handling

For US Domestic
Free Ground Shipping: 5~7 business days.
Priority shipping: 2~5 business days.
Overnight service is upon request.

For International
2 week standard shipping: $15~$35 depending on the location
3~7 days Priority: $80
Wholesale shipping is upon request.