| Collection |
SECRET GOLD DIPPED |
|---|---|
| Plating |
14 Karat Gold Dipped, 24 Karat White Gold Dipped |
-20%
CIRCLE CHARM STUDS
$16.80
STERLING SILVER PIN / BRASS
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Returns & Shipping
Returns
We guarantee the authenticity and condition of every item we sell. If you are not completely satisfied with your purchase, you may return it within 30 days of the date of purchasing for a prompt refund.*
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
To request return label for your item to our service center at info@secretboxnewyork.com
Shipping & Handling
For US Domestic
Free Ground Shipping: 5~7 business days.
Priority shipping: 2~5 business days.
Overnight service is upon request.
For International
2 week standard shipping: $15~$35 depending on the location
3~7 days Priority: $80
Wholesale shipping is upon request.
Return & Refund
Returns
We guarantee the authenticity and condition of every item we sell. If you are not completely satisfied with your purchase, you may return it within 30 days of the date of purchasing for a prompt refund. *Return fee $3.95 To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. To request return label for your item to our service center at info@secretboxnewyork.comRefunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@secretboxnewyork.com
Shipping & Handling
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